Rapids Water Park Rain Policy: What You Need to Know

The Exact Rapids Water Park Rain Policy

Rapids Water Park in Riviera Beach, Florida, has a specific rain policy that visitors should be aware of before planning their trip. Here’s a detailed overview of the park’s rain policy:

General Operation During Rain: The park remains open during rain, and attractions continue to operate. Rapids Water Park does not close solely due to rain.
Severe Weather Conditions: If there is severe weather, such as high winds, lightning, or thunderstorms, guests will be asked to exit the water until the weather passes. This is a standard safety protocol to ensure guest safety.
Closure and Refund Policy: If the weather conditions cause all rides to close for a continuous 2 hours, or if the park suspends ride operations three times during the day of your visit, and you are leaving for the day, a Sunshine Ticket will be issued. This ticket allows for a return visit during the same operating season. To receive a Sunshine Ticket, you must present your ticket stub, ticket receipt, or online proof of purchase at the Front Gate office.
Eligibility for Sunshine Tickets: Sunshine Tickets are not issued to Season Pass holders or those using Complimentary Tickets. Additionally, no cash refunds are given, and refunds for parking or locker rentals are not available.
Safety Protocols: During thunder and lightning, the pool deck and water areas must be cleared of all patrons for at least 30 minutes, with the clock restarting each time an additional thunder or lightning strike occurs. This is a common safety measure across water parks.
No Full Refunds: Unlike some other parks, Rapids Water Park does not offer full refunds for weather-related closures. Instead, they provide a Sunshine Ticket for a future visit under the specified conditions.

Understanding the Sunshine Ticket

The Sunshine Ticket is a key component of Rapids Water Park’s rain policy. This ticket allows guests to return to the park during the same operating season if they experience extended closures due to weather. However, it’s important to note that Sunshine Tickets are not issued to Season Pass holders or those using Complimentary Tickets.

To receive a Sunshine Ticket, guests must present their ticket stub, ticket receipt, or online proof of purchase at the Front Gate office. This ensures that the park can properly track and issue the ticket for a future visit.

Navigating Severe Weather Conditions

When severe weather, such as high winds, lightning, or thunderstorms, strikes, Rapids Water Park takes immediate action to ensure the safety of its guests. The park will ask all guests to exit the water until the weather passes, and the pool deck and water areas will be cleared for at least 30 minutes, with the clock restarting each time an additional thunder or lightning strike occurs.

This safety protocol is a standard measure across water parks to protect visitors from potential harm. While it may be disappointing to have to leave the water, it’s crucial that guests follow the park’s instructions to maintain a safe environment.

Refunds and Compensation

Unlike some other water parks, Rapids Water Park does not offer full refunds for weather-related closures. Instead, they provide a Sunshine Ticket for a future visit if the park experiences extended closures due to weather.

It’s important to note that Sunshine Tickets are not issued to Season Pass holders or those using Complimentary Tickets. Additionally, no cash refunds are given, and refunds for parking or locker rentals are not available.

Timing and Eligibility

There are a few additional details to consider when it comes to the Sunshine Ticket policy:

Sunshine Tickets will not be issued if the park closes for the day during the last 60 minutes of park operation.
Sunshine Tickets are only valid for use during the same operating season as the original visit.

By understanding these nuances, guests can better plan their visit and ensure they are eligible for a Sunshine Ticket if the weather causes extended closures during their time at Rapids Water Park.

Conclusion

Rapids Water Park’s rain policy is designed to balance guest safety and enjoyment. While the park remains open during rain, they take necessary precautions to protect visitors during severe weather conditions. The Sunshine Ticket program provides a way for guests to return to the park if they experience extended closures, though it’s important to be aware of the eligibility requirements and limitations.

By familiarizing themselves with the park’s rain policy, visitors can better prepare for their trip and have a more enjoyable experience at Rapids Water Park, regardless of the weather.

References:
– Rapids Water Park Sunshine Guarantee
– Rapids Water Park FAQs
– River Rapids Water Park Rules and Regulations